Your Guide to Filing a Claim with SAS Airlines

If something went wrong during your flight with SAS Airlines—be it a delay, cancellation, or baggage mishap—you have the right to file a claim for compensation. The process begins on the SAS Airlines website, where you can find the "File a Claim" section. You'll need to provide your flight details, a clear description of the problem, and any supporting documents, such as receipts or photographs. The SAS Airlines claim policy specifies that baggage-related claims must be filed within seven days, while claims regarding other issues should be submitted within one month. Once your claim is submitted, you’ll receive a confirmation email with a reference number to track its progress. It’s advisable to monitor your email for updates or additional information requests from SAS Airlines, as responding promptly can speed up the process. While waiting for your claim to be processed can be frustrating, following these guidelines will help ensure that your complaint is handled efficiently and fairly.